FAQ - Using

Why can't people hear me through my microphone?

The most common causes are:

  • The mute button is on. Tap on the "unmute" button at the bottom of the video conferincing scvreen.
  • The volume on the microphone is down or muted Many microphones have volume and mute buttons. Make sure the mute is off and the volume is turned up.
  • You didn't give us permission to use the microphone. Here are instructions for each of the major browsers:
  • Your device is accesing a different microphone to what you are expecting. Is your device connected to an external microphone? Maybe via your earphone jack or bluetooth. If yes, then check if they work.

Back to FAQs