Why can't people see me through my camera?

The most common causes are:

• Your camera is off Switch on your camera. It's one of the buttons at the bottom of the screen.
• Your camera is not plugged in Plug it in!
• You didn't give us permission to use the camera. Here are instructions for each of the major browsers:
  • Chrome
  • Firefox
  • Edge
  • Safari
• Your device is accesing a different camera to what you are expecting. Is your device connected to an external camera? If yes, then check if they work.

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