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Peer-to-Peer (P2P)

Patient data travels directly between you and your patient and not via a central server.

End-to-End Encryption (E2EE)

Patient data is encrypted and can only be decrypted by the intended recipient.

AES 256-bit Encryption

We use Advanced Encryption Standard 256-bit keys (AES256-GCM).


All data is sent via HTTPS. We use X.509 certificates for Transport Layer Security (TLS) issued by Let's Encrypt.

Local Servers

We use data centers in the following locations to store your sign-in and calendar data:

  • Sydney, Australia;
  • London, England;
  • Dublin, Ireland; and
  • Virginia, USA.

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Collaborative Whiteboard

Open a whiteboard that allows all recipients to collaborate. Draw lines, add images, share and save.

Image Annotations

Display an image and annotate it. Great for explaining test results (e.g. Xrays).

Selective Screen Sharing

Share your screen so other participants can see what you see. You can select which screen you want to share. Great for explaining test results

Secure File Transfer

Send and receive files securely. Files are sent directly from you to your patient and vice versa.

Secure Chat

Share links or blocks of text while conducting a consultation. Chat, share and save.

Auto-Adapting Video Quality

Video quality will adapt automatically to the highest quality available, based on the internet connection of participants.

Up to Four Participants

Include partners, other Health Providers, translators and guardians on consultations.

Pre-call Test

We encourage all patients to run through a Pre-call Test to help iron out technical issues, so your time isn't wasted during the consultation.

Calendar Invitations

Our consultation confirmations include an iCal file to make it easy for patients to add to their calendar.

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Create Consultations

To create a consultation all you need to do is enter a name and email address or phone number.

Automated Notifications

When a consultation is created, patients are notified automatically by email address or text message.


Our platform automatically sends reminders 5 minutes before the start time.

Have someone else do your bookings

Receptionists, assistants or secretaries can become a "Booking Manager" and manage consultations for their principals.

No special software to install

HiDoq works in the browser of a computer or mobile device.

Firewall? No Problem.

Where connections are being blocked by firewalls, we use STUN and TURN to route around them.

Virtual Waiting Room

You'll be able to see which patients are waiting for you in your virtual waiting room. And if you're running late, you'll be able to let them know via instant message.


From your dashboard you can create new consultations, view or change upcoming consultations, view your consultation history, see who's in your virtual waiting room and start a consultation.

Patient doesn't need a login

All the patient needs to do is click a link, which is included in confirmation and reminder messages.

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Flexible Pricing

Flexible Pricing

Most Affordable

Among other dedicated health care video conferencing tools, HiDoq is the most affordable. See pricing for details.

Pay-As-You-Go Pricing

We offer Pay-As-You-Go pricing for those who only use telehealth sometimes.

Unlimited Plans

We offer monthly and yearly unlimited plans for more regular users of telehealth.

Plans for Clinics

We offer both Pay-As-You-Go billing, where multiple Health Providers share credits and Unlimited Plans.

Upgrade Any Time

Switch between Pay-As-You-Go and an Unlimited Plan as you choose. Clinics and add and remove Health Providers as they see fit.

Cancel Any Time

Cancel at any time and get a full prorated refund.

100% Money-Back Guarantee

If you're not satisfied with HiDoq, let us know, and you'll get a refund.

Tax Deductible*

Plans and credits are generally tax-deductible. *Please seek advice from your accountant.

Consolidated Billing

We offer plans for clinics which allow for billing to be consolidated and managed by a Clinic Admin.

Booking Managers Free

Receptionists, assistants or secretaries can become a "Booking Manager" for Health Providers. Booking Managers accounts are free.

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HIPAA Compliant (.com)

HiDoq has been designed for compliance with HIPAA. US customers can enter into Business Associates Agreements.

Australian Compliant (

HiDoq has been designed for compliance with Australian Privacy Principles and other Australian privacy regulations.

New Zealand Compliant (

HiDoq has been designed for compliance with New Zealand privacy regulations.

Canadian Compliant (.com)

HiDoq has been designed for compliance with Canadian privacy regulations.

UK Compliant (

HiDoq has been designed for compliance with United Kingdom privacy regulations.

Ireland Compliant (.co)

HiDoq has been designed for compliance with Irish and EU privacy regulations.

GDPR Compliant

HiDoq has been designed for GDPR compliance.

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Works on Desktops

HiDoq works on your browser. No need to install any special software. All popular browsers supported.

  • Chrome version 23 or newer.
  • Firefox version 22 or newer.
  • Safari version 11 or newer.
  • Edge version 79 or newer.

Works on Phones & Tablets

HiDoq works on your browser. No need to install an app.

  • iPhones & iPads. Works in Safari. iOS 11 or newer required.
  • Android Phones & Tablets. Works on Chrome 23 or newer or Firefox Firefox 68 or newer.